It's important to have a structure so that we can work together well.
Please read the following Policies and Procedures for Thought Matters.
If you agree to be honest, on time, willing and dedicated so we can create the results you desire - click the "Agree" button to access the client intake form and appointment packages.
Policies and Procedures
Your honesty, openness and willingness are invaluable. Please engage with this process 100% so that you reap the full benefits.
  • Any information which you share with me is confidential. I do not share private stuff with anyone. Period.
  • When you pre-pay for a program, that is a commitment to the work. Pre-paid sessions are non-refundable, but are valid for six months.
  • I guarantee the results of our work. You must do your part, though - all tasks must be completed and you must attend all of our sessions in order for the guarantee to be valid.
  • Be willing and committed. Raise your standards, be honest, be open to new ideas or perspectives and be willing to experiment with new approaches.
  • Be at the office or ready for my call at the agreed time. Please note that time will NOT be added to sessions which begin late.
  • If you need to reschedule or cancel a session, please give at least 24 hours notice. Except in the case of an emergency, you will be charged for last minute cancellations and any calls you miss. For those enrolled in a program, one hour will be deducted from the allocated program time. For casual sessions there will be a 50% cancellation fee if less than 24 hours notice is given.
  • I expect you to share any information that helps me to best assist you. This includes information that may affect my decision to work with you, such as current or past drug or alcohol abuse, a history of mental illness, prescribed medications (particularly those prescribed for mental illness), medical conditions, and any life experiences which may affect your ability to achieve your outcomes.